Privacy Policy
Last updated: August 22, 2026
Data We Collect
We collect your email address, onboarding responses, versioned consent records, generated analysis and plan content, subscription status, optional face photos, and optional progress photos. We also retain a minimal account-linked usage marker while an account remains open so deleting a plan cannot reset the one-time Free analysis. We do not sell personal data.
Face Photos
Face and progress photos are stored in private, access-controlled buckets. After explicit consent, selected face photos are sent to OpenAI’s API for the analysis you request. They are not placed at public URLs or sold. Progress-photo viewing uses short-lived signed links. You can request photo deletion from Settings.
OpenAI
Your bounded questionnaire context is sent to OpenAI to generate an analysis, paid plan, training program, or Coach response that you request. A face photo is included only after the in-app photo and current AI-processing consent steps. If you use an AI image tool, that request’s photo is sent to OpenAI to create the transformed output. OpenAI’s API data-usage policies apply to content processed by its service.
Your Rights
You can request deletion from Settings → Data & Privacy. Photo and account deletion checks report failures and remain safely retryable. Deleting personal content while keeping the account retains the minimal Free-usage marker and billing record. Permanent account deletion first cancels live subscriptions without an automatic prorated refund, verifies cancellation, removes private content, and then removes the account; if critical cleanup fails, deletion is aborted and a recoverable error is shown.
Contact
For privacy questions, contact us at privacy@looksmaxxedai.com.